Your pet needs it. Pongo brings it.
A Full Pet Store, Right to Your Door!
Free Deliveries on Orders over $49.
Locally Owned and Family Run
Pongo Pet Supplies is a local and family-run pet store in Edmonton by a father and son. But instead of coming to us, we come to you! We carry all the same brands as the big chains, and we deliver them to you for free, on the same day. We also price-match all stores. Our goal is to make pet parenting easy and accessible for everyone!
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Why Pongo?
- Free Same-Day Delivery Orders over $49, packed locally.
- Local and Family Run Edmonton father-and-son service.
- All the Brands Your Pets Love Big-chain selection, local care.
- We Price Match Everyone Send us the better price.
Reviews
Trusted by Thousands of Pet Parents Across Edmonton
Lindsay Delchuk
3 days ago
John Adrian Dobson
1 week ago
Greg Ledger
3 weeks ago
Love this place and the people that own/ run it. Ordered dog food on a Sunday and not expecting it to be delivered till Monday, had a knock on my door at 9pm last night. They delivered it!!! If you’re watching guys and girls, if I do this again, you do not have to deliver it until Monday, I do not expect you to deliver on a day you are closed!!! Customer as long as we are in the Edmonton area!!! Highly recommend this pet store!!!
Ashley Smart
1 month ago
Very happy with the service, first time using pongo today and I will 100% being ordering again! Amazing!
Carrie Hames
2 months ago
We utilize the online ordering system, we have been impressed with the quick turn around times and communication with the staff is great. Love that we can support a local business and not break the bank. Highly recommend if you in the Edmonton Area.
Elisa
2 months ago
Needed last minute dog food, and remembered seeing a pongo ad on my Facebook! Ordered at 12 and the dog food was on my step within 2.5 hours! Amazing service! With text and picture of delivery! Honestly sad I didn’t start using it sooner. Thanks again!
Dylan Baker
2 months ago
Heather H
2 months ago
What an awesome store! 10/10 highly recommend. Not only is their pricing competitive their daily delivery is chefs kiss! Thank you Pongo! You a have a faithful customer!
Kathleen Tran
2 months ago
Love they deliver straight to our house when we order our dog food. So convenient!
Dean McKellar
3 months ago
Very competitive prices WITH next day door delivary! Can’t beat that!
Michael Charland
3 months ago
Love Pongo! The same-day delivery is so convenient. And when they were out of stock they contacted me to offer a substitute. That’s great service.
Jake Volk
3 months ago
Aisley Miles
3 months ago
Saw the ad on Instagram and am new to Edmonton. Have a bit of anxiety and figured it was one thing I could do to help alleviate the stress of having to find all your new "places" in a new city. I initially reached out as I had noticed they didn't carry the food my dogs were currently on. I did find something comparable that's made in Canada, which is a bonus. Placed my first order and it was delivered within hours.
I've now ordered from them 3 times and it's been a great experience everytime. They're also very responsive to any questions or concerns you might have. Would highly recommend Pongo :)
I've now ordered from them 3 times and it's been a great experience everytime. They're also very responsive to any questions or concerns you might have. Would highly recommend Pongo :)
tnykolyn
3 months ago
Great service. Was delivered the same day. They had exactly what I needed when I needed it at a competitive price. Free shipping. What’s not to love?
Tye Arseneault
4 months ago
Awesome service! Convenient same day delivery and my new go to for pet food. Love supporting a local business
Kim Dueck
4 months ago
Pongo is a great service! I can order as needed, for my 5 cats, or I can subscribe to certain products and save more money! Prices are reasonable, and the service is great! It’s so convenient to order in the morning and get it delivered the same day! Totally recommend Pongo!
Brian Story
5 months ago
Well stocked friendly staff
Damian Bassano
5 months ago
I honestly didn’t expect to be this impressed.
I saw Pongo on Instagram and thought, okay, let’s try it.
Within hours, my order was at my door and not by some random courier, but by the actual guy from the ad. That alone tells you everything about this business.
The delivery was fast, smooth, and honestly… kind of impressive for a new local company. You can feel that this was built with real intention, not just to sell, but to help people.
I’ll definitely be ordering again.
Damian Bassano
I saw Pongo on Instagram and thought, okay, let’s try it.
Within hours, my order was at my door and not by some random courier, but by the actual guy from the ad. That alone tells you everything about this business.
The delivery was fast, smooth, and honestly… kind of impressive for a new local company. You can feel that this was built with real intention, not just to sell, but to help people.
I’ll definitely be ordering again.
Damian Bassano
Lauren
5 months ago
Excellent service and excellent prices. I love that I don’t have haul bags of dog food home anymore.
Jessica Normandeau
5 months ago
I have ordered from Pongo a few times. Love the delivery aspect and customer service is always great. Would highly recommend.
Ayla
5 months ago
Perfectly as advertised!! I would absolutely recommend.
Carmyn Effa
5 months ago
Wonderful business! I tried them out, based on their delivery service - and was incredibly impressed. I don't think I'll order anywhere else again! Thanks for making my life a bit simpler.
Zheng Tang
5 months ago
I’m glad I found another same day delivery option instead of using Instacart. It’s much cheaper and offers free same day delivery. It has now become my first choice for buying cat food.
Hanna Lalonde
6 months ago
Great experience! The same day delivery is a lifesaver and everything arrived quickly and in perfect condition. Super convenient and reliable. Highly recommend!
Lillian Wong
6 months ago
Delivered as requested to my work! Speedy great service! You bet I will use and share this with friends and their pets!!! Thank you, Pongo!
Vince Di Luigi
6 months ago
Carol Logan
6 months ago
We had been ordering our food online then we saw a Facebook Alford Pongo Local and free delivery. We are of the older generation and needed a delivery. So, we now shop local and still have the benefit of free delivery. Thank you so much for offering us your services.
Vivah Ventre Ana Claudia Andrade
6 months ago
Prices are good and the delivery is free. Great experience! They gave some gifts for my cats!
micheal
6 months ago
Superb service and extraordinary selection
Amelia Williams
6 months ago
Great customer service, fast same day delivery. Plenty of brands to pick from. Will definitely be shopping with Pongo again. Great local business
Tiffany Melnyk
6 months ago
Tried a delivery once, ordered it Sunday received on Monday. Fast service, great pricing I don’t think i will step foot in a pet store again !
Dayna Mitchell
6 months ago
Richard and team were amazing! They have a huge selection of dog and cat food brands and treats and if they don’t have a specific brand, you can request they get it in. Free same day deliveries too on orders over $49!
Elizabeth Manke
6 months ago
When I saw their ad on Facebook I wondered if it was some kinda of scam lol They have the lowest price AND give you free delivery, and they’re local?!? I checked them out & they seemed legit, so took a chance, said a little prayer while making my order (actually true lol) and despite being a Sunday, the friendly face of the young man in the ad was at my door a few hours later with my dog food! Wow!! As I told him, I won’t buy my food any other way now. Not only support a local family, but best prices AND free delivery?! Why wouldn’t everyone want that!
Very grateful. Thanks so much.
Very grateful. Thanks so much.
CJ Baier (CJ)
6 months ago
Great, exactly as advertised. Drove past after work but they were closed so I ordered online and next afternoon my pet supplies were delivered.
Ashley D
6 months ago
Just placed and received my first order today and Im a solid customer now, will refer Pongo to everyone I know! Ordering online was so quick, easy and great prices! Having a large breed dog I would get smaller bags of food as it was easier to carry in... so the friendly delivery is such an added bonus!
Len
7 months ago
I’m not gonna lie the commercials got me but then so I tried and haven’t been disappointed. They have the food I need and use on a regular basis. I subscribe save money and it shows up at my doorstep. It’s perfect and it’s local. It’s Canadian and Edmonton. PS the real money saver is not going to the pet store and avoiding Impulse buys!!!!
Patty
7 months ago
Great service. I ordered off their website in the evening and got it the next day
Michelle Dalgetty
7 months ago
Excellent service! Super quick delivery. So happy I found Pongo!
Courtney Chalifoux
7 months ago
Today was my first time ordering from Pongo and I could not recommend this more. How convenient for starters. I work from home in the west end and sometimes there is no way for me to get to stores before they close. Delivery was seamless, on time (actually early) and superrrrr convenient. Second of all, we have the pickiest dog ever and the selection of food provided was awesome!!! Their website is user friendly, this whole transaction was super easy! Thank you very much!
Also, they threw in a little something for our doggy and that is SO appreciated. Especially when it happens to be one of her favorite toys!! Thank you Pongo! Will DEFINITELY be ordering again!
Also, they threw in a little something for our doggy and that is SO appreciated. Especially when it happens to be one of her favorite toys!! Thank you Pongo! Will DEFINITELY be ordering again!
Jake McCoy
7 months ago
I've been ordering from these guys for a while and they're really awesome. Always carrying great stock and really reliable on delivery.
Great service, great prices, and great product. Love working with them.
Great service, great prices, and great product. Love working with them.
Danielle Boisvert
7 months ago
Easy to shop and order! My goods came quick, were nicely packaged, and came with an extra treat! Will 100% be ordering again and save myself a stop at the pet store.
farjad jolani
7 months ago
I ordered Acana Puppy food online and it arrived super fast. The price was the best I could find anywhere, and the whole ordering process was smooth and easy. Highly recommend!
Joudi
7 months ago
Ordered our dog food from them today and it was a great experience! Impressively quick same day delivery and very friendly staff.
Raquel Riskin
7 months ago
I couldn’t believe it when I found out about Pongo and the fact that they are local AND DELIVER?! Not only did my order arrive but the guy who dropped it off was literally the guy from their promo video that made me try them out in the first place. I am all for supporting this business!! 🫶🥰
melissa espino
8 months ago
Absolutely love Pongo Pet Supplies! From start to finish, the experience was seamless. The website is super easy to use, and the same-day delivery is a total game changer I ordered earlier in the day and had everything in my hands by the evening.
They carry an amazing selection of high-quality treats, chews, and toys, and you can really tell they care about pets (and pet parents). Everything arrived perfectly packed, fresh, and my pup was obsessed the second I opened the bag.
Supporting a local, family-owned business that delivers this level of convenience and care feels so good. Pongo has officially become my go-to pet store, and I’ll 100% be ordering again. Highly recommend to anyone with a spoiled pup!
They carry an amazing selection of high-quality treats, chews, and toys, and you can really tell they care about pets (and pet parents). Everything arrived perfectly packed, fresh, and my pup was obsessed the second I opened the bag.
Supporting a local, family-owned business that delivers this level of convenience and care feels so good. Pongo has officially become my go-to pet store, and I’ll 100% be ordering again. Highly recommend to anyone with a spoiled pup!
Jerika c
8 months ago
My two dachshunds have sensitivies to some foods and mostly eat fish as their main protein source, it was nice to see lots of fish options on the website ◡̈ Delivery was fast and everything we ordered had arrived and tasted amazing (according to them)
Sarah Haight
8 months ago
What a great local gem! I am so glad I found this pet store. The fact that they have free same day delivery is amazing, I ran out of cat food and they were able to get it delivered to me in just a couple hours. Great prices and amazing customer service; when they didn’t have an item I ordered they reached out directly with options for me and apologized for the inconvenience by leaving a little surprise treat for my kitties, definitely not expected but I really appreciate the communication and the kindness. 10/10 going to recommend to all my people! Thank you and I will be ordering again!
Allie Hanson
9 months ago
Richard rocks
deb richmond
9 months ago
First time ordering and my order was delivered promptly and in -22 degree temperature even though I had suggested it be delivered on a better day. The driver still had a big friendly smile when he dropped it off to me !! Loved all the stuff I ordered and immediately put the prebiotic pet balm on my pups nose and it absorbed quickly and his nose is already softer!! Love the toys I ordered and super excited to try out the odor remover as we are still in the learning process for potty training. Hoping the slow feeder Hamburger will help him not eat so fast, fingers crossed! I will absolutely be ordering from Pongo Pet Supplies again, I think they have a lot of stuff to choose from and happy to support a local business.
Kitty Mojito
9 months ago
Ordering online was seamless and the same day delivery is so convenient! Especially on cold days where you don't really want to go out to get pet food!
We also loved the Christmas Stocking which was filled with great goodies! Definitely worth it!
We also loved the Christmas Stocking which was filled with great goodies! Definitely worth it!
Kayley Crowshaw
9 months ago
Our pup is obsessed with her deluxe Christmas stocking we received from Pongo! So many fun treats & super quick delivery. Will definitely be ordering again in the future!
Tracy Chan
9 months ago
I used the same day delivery service and it was great! I ordered at 11am and the order was handed to me in the evening. The website was easy to use and everything went smoothly. Super convenient!
Mea S
10 months ago
Same day delivery??? For free?? Even if I order 36lbs of kitty litter?? How about 28lbs of cat food?? Even during a snow storm?? Yes??! Sign me up!
Pongo has saved the day more than once for our multi cat household. From kitty litter to food to treats, they are our go to pet shop in Edmonton. Our orders always show up faster than expected and are delivered with a smile (even when they drop off our behemoth of an order of kitty litter). Pongo is truly an underrated hidden gem, check them out and show your support for this incredible local business! We have ordered many times already and will be customers for life.
Pongo has saved the day more than once for our multi cat household. From kitty litter to food to treats, they are our go to pet shop in Edmonton. Our orders always show up faster than expected and are delivered with a smile (even when they drop off our behemoth of an order of kitty litter). Pongo is truly an underrated hidden gem, check them out and show your support for this incredible local business! We have ordered many times already and will be customers for life.
Sharon Wright
11 months ago
Great customer service .. always deliver on time and just what we need. So appreciate this service !!
Ronna Deally
11 months ago
Great store. Very prompt delivery. Fantastic customer service with very competitive prices. They have a wonderful selection of food for my pups. Nice to be able to support local.
Tyler Gurba
11 months ago
Megan Jackson
11 months ago
This place is a hidden gem!!! Amazing dog food for unbelievable prices! Delivered to your door faster than even Amazon to boot! I've found my new go to!
Laurie Morin
11 months ago
Love this service, I was almost out of dog food this morning and ordered some right away and it was delivered on the same day which was super convenient and fantastic to get so I didn’t have to worry about not having enough food by tomorrow
Jerilyn Kotelniski
11 months ago
Great selection. Very impressed with the quick delivery and friendly staff. Will definitely order again.
Shayla Ludington
12 months ago
Pongo Pet Supplies has been amazing! Our monthly dog food subscription is always on time, and even last-minute orders are delivered so quickly. Reliable, friendly, and dependable service—thank you from me and my pups, Camaro and Chimera!
emma wellsbury
12 months ago
Stacey Macmillan
12 months ago
Amazing-delivery is super fast and lots of food options!
Sean Chabillon
12 months ago
Great locally owned store with excellent selection including hard to find foods.
Biggie Bulldog
12 months ago
Pongo always has my back when it comes to treats. Some good treats I recommend here.
Lori Waples
12 months ago
As a busy mom and local small business owner I appreciate having our pet supplies delivered to our front door. This convenience allows me to spend more time with my family.
April Lindemann
12 months ago
Loved my experience with Pongo. Same day delivery for the same price is a no brainer. It saves me every time. Highly recommend.
Meghan Corbett
12 months ago
Amazing service! The website is easy to navigate, service is very quick. The delivery option is the best! Also carries pet food that is hard to locate. Pongo is the best! Highly recommend
Marta K
1 year ago
Absolutely love this store and their delivery system. It's always delivered so seamlessly and never any issues and I love the same day delivery option.
Also love the selection of product that are super reasonably priced! Found many new things for my picky dog to try that he genuinely enjoys. Definitely supporting this shop as long as I can.
Also love the selection of product that are super reasonably priced! Found many new things for my picky dog to try that he genuinely enjoys. Definitely supporting this shop as long as I can.
Chelsea Komant
1 year ago
Awesome business! Super friendly service and a great selection of products! My new favorite pet store❤️❤️
Stacey MacMillan
1 year ago
Amazing for shipping and product options!
Jeanna Matheson
1 year ago
Emma Demuth
1 year ago
Super impressed with the selection and how it truly was delivered the same day. I will for sure be using Pongo again!
Robert King
1 year ago
Amazing people, amazing service. I highly recommend.
Nastassja C
1 year ago
This has been such an amazing service! Order in the morning and the dog food arrives on our door step in the afternoon.
Heather D
1 year ago
Wow…super fast delivery for my first order! I’m impressed - I will definitely order from Pongo again.
Jen
1 year ago
friendly, prompt, attentive customer service! love that it's a family owned local business. what a fantastic service. highly recommend
Tracy Bell
2 years ago
Ordered online. Delivery was so fast will definitely be shopping here for future purchases. My French Bulldog loves his stash we got
Rex Bacalso
2 years ago
Lauren Makowecki
2 years ago
Excellent products and service is above and beyond. Highly recommend.
Joshua S
2 years ago
Great place to buy food! So convenient to order online with free delivery as well!! 10/10 will order again
MCB385
2 years ago
Great service, good selection of Freeze Dried Foods but I hope they expand into other foods for cats and dogs
Sara LeDahl
2 years ago
Amazing local store with high quality pet foods at a great price. I will proudly be getting all of my animals food from Pongo from now on.
Jenny Armstrong
2 years ago
What a fantastic new family-owned company in our area.
Ordered my puppy some treats in the evening and they were delivered the next morning with a delivery notification sent to me.
The checkout was easy and my pup was a happy girl.
Ordered my puppy some treats in the evening and they were delivered the next morning with a delivery notification sent to me.
The checkout was easy and my pup was a happy girl.
Trusted brands
All the big brands your pets love, with more on the way.
Acana
Orijen
GO!
Now
FirstMate
Weruva
Tiki Cat
Nutram
Oven Baked
Zignature
Fruitables
Fromm
Primal
Zippy Claws
Zippy Paws
Berta BitesShop by
Dog, cat, brands, or categories
How it works
Order the pet stuff. Skip the heavy lift.
Pick what your dog or cat needs, check out before 2pm, and Pongo handles the packing, routing, and doorstep drop-off.
- Free over $49
- Same-day before 2pm
- Local Edmonton team
- Choose dog, cat, or brand
Start with the category that matches your pet and add food, litter, treats, toys, and essentials.
- We pack it locally
A real Pongo person checks the order, handles substitutions carefully, and gets it ready for the route.
- The van heads out
Orders over $49 placed before 2pm qualify for free same-day delivery in the Edmonton area.
- It lands at your door
No hauling, no aisle wandering, no big-bag wrestling. Your pet's favourites show up at home.
Best sellers for dogs
Pongo's Most Popular Kibbles for Dawgs
Wet food and add-ons
Best sellers for cats
Cat food picks with serious reorder energy
Wet cat food favourites
Pets of
Celebrate local pets. Like your favourites and help crown our Pet of the Month.
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+1 780-433-1335
Got Questions? Call us
Store and Customer Service Hours
Tuesday – Saturday
10:00 am – 05:00 pm
Monday
10:00 am – 03:00 pm
Contact Us
Address:
5855 - 99th Street, Edmonton, AB. T6E 3N8